PRIVACY POLICY

1. General Information and Mandatory Information

This privacy policy explains how our website processes your personal data when you visit our site. Personal data is any information that can be used to identify you personally, such as your name, address, email address, or user behavior.

 

Data Protection

 

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

 

When you use this website, various personal data will be collected. This privacy policy explains which data we collect and how we use it. It also explains how and for what purpose this is done.

 

Please note that data transmitted via the internet (e.g., via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

 

Controller

 

The controller responsible for data processing on this website is:

 

Two Impulse Lda.
Rua Luís Adelino Fonseca Lote 1A
7005-345 Évora
Portugal

 

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

 

Revocation of your consent to data processing

 

Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. An informal email notification is sufficient. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

 

Right to lodge a complaint with the supervisory authority

 

In the event of violations of data protection laws, the data subject has the right to lodge a complaint with the supervisory authority. The competent supervisory authority for data protection issues is the data protection commissioner of the European Union member state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://edpb.europa.eu/about-edpb/board/members_en.

 

Right to data portability

 

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or a third party in a standard, machine-readable format. If you request the direct transfer of data to another controller, this will only be done if it is technically feasible.

 

SSL or TLS encryption

 

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the address line of the browser changing from "http://" to "https://" and the lock symbol in your browser line.

 

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.


2. Data collection on our website

 

Cookies

 

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

 

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

 

You can configure your browser to inform you about the use of cookies, so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

 

Cookies that are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of the GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your browsing behavior) are also stored, they will be treated separately in this privacy policy.

 

Server log files

 

The website provider automatically collects and stores information in server log files, which your browser automatically transmits to us. These are:

 

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

 

This data will not be combined with data from other sources.

 

The basis for data processing is Art. 6 (1) (f) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

 

3. Analytics Tools and Advertising

 

Google Analytics

 

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

 

Google Analytics uses "cookies." These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

 

The storage of Google Analytics cookies is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

 

IP Anonymization

 

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

 

Browser Plugin

 

You can prevent the storage of cookies by selecting the appropriate settings in your browser; however, we wish to point out that by doing so, you may not be able to enjoy the full functionality of this website. You can also prevent the collection of data generated by cookies and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

 

Opt-out of data collection

 

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.

 

For more information about how Google Analytics handles user data, see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

 

Data processing agreement

 

We have entered into a data processing agreement with Google and fully implement the strict requirements of the EU data protection authorities when using Google Analytics.

 

4. HubSpot CRM

 

This website uses HubSpot CRM, a customer relationship management service provided by HubSpot Inc., 25 First Street, 2nd Floor, Cambridge, MA 02141, USA.

 

HubSpot CRM allows us to capture, store, and manage contact information such as names, email addresses, phone numbers, and other information you provide through contact forms on our website. This information is stored on HubSpot's servers in the USA. HubSpot CRM is used to process inquiries from visitors to our website more efficiently and quickly, to optimize our communication with you, and to improve our services.

 

Data processing is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the efficient and fast processing of customer inquiries and the improvement of its services.

 

HubSpot Inc. is certified under the EU-US Privacy Shield, which ensures compliance with an adequate level of data protection. HubSpot's privacy policy can be found here: https://legal.hubspot.com/privacy-policy.

 

If you do not want your data to be collected and processed by HubSpot CRM, you can inform us at any time via email or through our contact form. We will then handle your data accordingly and not store it in HubSpot CRM.

 

5. Plugins and Tools

 

Google Maps

 

This site uses the Google Maps map service via an API. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

 

To use the features of Google Maps, it is necessary to store your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

 

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 (1) (f) GDPR.

 

For more information on the handling of user data, please refer to Google's privacy policy: https://www.google.com/intl/en/policies/privacy/.

 

6. Changes to This Privacy Policy

 

We reserve the right to occasionally update this privacy policy to ensure it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g., when introducing new services. The new privacy policy will then apply to your next visit.

 

7. Questions to the Data Protection Officer

 

If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organization directly:

 

Paulo Nunes
Chief Executive Officer
info [at] twoimpulse [dot] com